We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information, we securely submit credit card information to our bank for processing.
What information do you see when I make a purchase?
When you make a payment on our website, it is transacted through eWay. We can see the first 6 digits and last 4 digits of your credit card number and the expiry date. We can not see the complete credit card number or the security code (CCV).
This means your credit card information can not be accessed or used by any of our staff members other than to identify you and to provide a refund.
How does this differ from payment gateways such as PayPal, SecurePay or Stripe?
This is no different from all other payment gateways, all your information is securely held by the gateway we use which is eWay. The only relevant information we can access about you is your first name, last name, address and postcode. These are the important information we need to be able to send your order to you.